Business Development, Analyst, Europe, Middle East & Turkey, Ungerboeck Software International
All Sessions by Brahim Hamel
April 8, 2019
The Customer Journey – How to improve the Organizer and Exhibitor Experience
In today’s #digital world, the collaboration and communication between suppliers, venue, organizer and exhibitors is key for a great customer experience from the first contact to the final invoice. This session is about the ideal customer journey from a venue as well as from an organizer’s perspective and will provide a guideline on what matters to improve the customer journey while increasing revenue.